Page History

...

Screenshot: Resellers section

Image RemovedImage Added 

...

Screenshot: Adding a new company

Image RemovedImage Added

Fraud Protection checkbox

Origination Settings

Information block	Fields Description
System Information	General information about a company
	Name	Specify the name of one of your companies (or affiliates). This field is mandatory.
	Parent	Indicate a parent for a reseller or make it a root one. By default, the field value is set to root
	Currency	Select a preferred currency for rates and invoices from the drop-down list of all available ones (see the Currencies section)
	Status	Define the status of a reseller: Active Deleted
	Client's Template	Select a template that will be used for all clients belonging to this reseller or manager by default (see the Clients Template section)
	Tax Profile	Indicate a tax profile that will be used for this reseller and reflected in invoices (refers to the Taxes Profiles section). SureTax and Compliance are tax calculation services, which allow managing your compliance with tax law. These profiles are used for further calculation in invoices. To get more details, check out the US Taxation article. Panel borderColor #ffffb3 bgColor #ffffb3 borderWidth 2px    Attention For proper usage of SureTax and Compliance, Invoice Number should contain only Latin and numeric characters. Max length is 40 symbols. Dst and Src Numbers should be in the NPANXXNNNN (10 digits) format.
	Gateways	Select gateway(s) for this reseller
	SMTP Credentials	Select SMTP Credentials for this Reseller. Credentials are managed in the Data Sources section
Terminator Settings	Reseller's billing settings for outgoing calls
	TERM Rates	Rates for outgoing events from customers under a current reseller. Enables resellers billing mode Panel borderColor #ccffcc bgColor #ccffcc borderWidth 2px borderStyle solid Tip For more information about resellers billing mode, address this article
	TERM Capacity	Termination capacity for all clients, belonging to this reseller. Leave this field empty for unlimited capacity		Enables/disables administrator notification in case of multiple simultaneous calls to the same number from the current Reseller. Panel borderColor #ffffb3 bgColor #ffffb3 borderWidth 2px    Attention Please note that all notifications can be found in System > Events Log. If you want to receive them to exact email, go to the Configuration tab of the Events Log section, and add a new rule with the indication of target email and aaa.fraud value in the Tag field. Here you need to specify the following:
Notification Frequency	Set minimum time in seconds between sent notifications (minimum interval must be ≥ 0 sec)
Skip Digits	Define the amount of the last number digits, which will be ignored when determining a destination number. For instance, with one digit for ignoring, the numbers 123456 and 123457 will be considered the same number.
Origination Settings	Current Reseller's billing settings for incoming calls
	Unlimited checkbox	Here you can set a specific		Current Reseller's billing settings for incoming calls			Unlimited checkbox	Here you can set a specific payment mode for a client. Unlimited mode means that a client will have unlimited credit. Otherwise, the client's Balance + Credit value will be checked on RADIUS or SIP authorization. When this field is checked, the Credit limit field becomes unavailable.
	Credit limit	The additional field next to the Unlimited checkbox. User can indicate an amount of reseller's credit
	ORIG Rates	Specify rates for incoming events from customers under a current reseller. Enables resellers billing mode
	ORIG Capacity	Indicate origination capacity for all clients, belonging to this reseller. Leave this field empty for unlimited capacity
Invoicing Information	Current Reseller's invoicing settings
	Date	Allows you to select how the system sets an invoicing date: Real date – sets an invoicing date to actual invoicing date Last day – sets an invoicing date to date of last day of invoicing period
	Template	Select an invoice template that will be assigned to a reseller
	No Tpl	Allows to define a default format of invoice's name
	Last No	Define the last used invoice number
Contact Information	Some additional information
	Email	Company's email (it is required to specify an email to receive notifications). Use only Latin characters. This field is mandatory
	Postal Address	Company's postal address
	Tax ID	An ID of the tax-paying entity
	Reg ID	Company's registration ID
	Bank Account	Company's bank account info
Company Logo	Here you can add a file with a company's logo. To delete the company logo, open the edit form of a respective Reseller with a logo, then click the delete icon to remove the old logo.
Mail Templates	A detailed description of all Mail Templates and their configuration is presented at the end of the articlethe end of the article

Adding a New Manager

To add a manager, click the New Manager button. After specifying the required fields, click OK.

...

Screenshot: Editing reseller's status

Please note , that, in fact, a Reseller/Manager Manager will not be deleted fully, it will ; it will be archived. To display them, use Advance Search (see above). To delete a profile completely, you need to click Full Delete in this editing window. 

...

Configuring Mail Templates

Also, there are different mail templates you can configure in your company's profile:

Screenshot: Mail Templates

Image AddedImage Removed

Template Name	Description
Mail Template: Invoice	Used when sending an invoice to the customer
Mail Template: Invoice Unpaid Reminder	Used when sending a payment notification to a customer (sending notification on "Notify Days (before)")
Mail Template: Overdue Reminder	Used when sending a payment notification to a customer (sending notification on "Notify Days (after)")
Mail Template: Low Balance Notification	Used when sending a low balance notification to a customer Panel borderColor #ccffcc bgColor #ccffcc borderWidth 2px borderStyle solid Tip You can add a rounding rule for a client's balance during low balance notification.  For example, to round up to 2 decimal places, you need to add the variable ${client['balance']} in the Mail template: Low Balance Notification in reseller's settings and specify the number of rounding decimals in the Totals Precision field of the Currencies section.
Mail Template: Rates Notificator	Used when sending a rate changes notification to a customer
Mail Template: Reports Monitoring - External	Used when the system matches client's destinations and sends notifications to them during Reports Monitoring
Mail Template: Reports Monitoring - Internal	Used when the system sends notifications about matched statistics during Reports Monitoring
Mail Template: Factors Watcher Reports To Email	Used when sending a notification to a customer once a Preset by Factors Watcher has been addedreports by email
Mail Template: Reports To EmailPayment Confirmation	Used when sending reports by emaila payment confirmation email to the client

All mail templates have the following structure:

Screenshot: Reseller/Mail Template: Factors Watcher formInvoice

Image RemovedImage Added

To configure any of these templates, simply click on its name. Below, you will find a full list of templates configuration syntax used in almost all kinds of configured mails concerning Clients' and Resellers' data and configuration syntax, which is used in a foregoing list of mail templates. 

...