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Screenshot: Taxes Profiles section

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Column NameDescription
IDTaxes profile's identification number
NameName of a taxes profile (clickable, to access taxation values for Customer type profile)
Profile OwnerList of resellers corresponding taxes profile was assigned to
NotesAdditional information regarding a taxes profile
Sort Order
Order of the entity in the list

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Image Removed
Button/IconDescription

Allows to create a new taxes profile

Allows to manage an existing taxes profile on a list

Allows deleting a taxes profile from the system. Requires confirmationAllows to manage a list of tax values of a particular profile

Opens the Advanced Search drop-down menu

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  • Click the New Taxes Profile button
  • Fill in mandatory fields (specified in tables below)
  • Click the OK button

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You can select the type of a taxes profile while creating a profile:

Type: Customer

 Screenshot: New Taxes Profile window (Customer)

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FieldDescription
NameName of a taxes profile

Profile Owner

Select from the list of all Resellers, Sub-resellers and Managers registered in the system

Type

Select the tax profile type from a drop-down list:

  • Customer
  • SureTax
  • Compliance Solutions
  • Avalara

Invoice Notes

If specified, this information will be displayed in issued Invoices

NotesAdditional information regarding a taxes profile

Sort Order

Order of the entity in the list

Type: SureTax

Screenshot: New Taxes Profile window (SureTax)

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SectionFieldDescription
General Settings






NameName of a taxes profile

Profile Owner

Select from the list of all Resellers, Sub-resellers and Managers registered in the system

Type

Select the tax profile type from a drop-down list:

  • Customer
  • SureTax
  • Compliance Solutions
  • Avalara
Invoice NotesIf specified, this information will be displayed in issued invoices
NotesAdditional information regarding a taxes profile
Sort OrderOrder of the entity in the list
SureTax Settings

Client NumberUsed when issuing invoices for clients with selected SureTax profile
Validation KeyUsed for clients with selected SureTax profile
Test profile checkboxCheck to specify that a created SureTax profile is a test one
Exemption CodesList Tax Exemption Codes to not calculate them within this profile

Extra Chagres Settings

Default settings for Extra Charges taxation.

Tip
titleTip

You can set separate Rules/Codes per Extra Charge if needed. For this, when creating an Extra Charge in Transactions, add a Tag, specifying either:

  • only Trans Type Code, like suretax:010101;
  • only Situs Rule, like suretax:04;

or

both Situs Rule and Trans Type Code, like suretax:04-010101.


Situs Rule

Select a Situs Rule from the list of available ones:

  • 04 - Zip code
  • 05 - Zip code + 4
Trans Type CodeSpecify a Trans Type Code for this Rule (e.g., 010101)
Package Fees Settings

Default settings for Package Fees taxation.

Tip
titleTip

You can set separate Rules/Codes per Package Fee if needed. For this, when adding a Fee to a Package, set a Tag, specifying either:

  • only Trans Type Code, like suretax:010101;
  • only Situs Rule, like suretax:04;

or

both Situs Rule and Trans Type Code, like suretax:04-010101.


Situs Rule

Select a Situs Rule from the list of available ones:

  • 04 - Zip code
  • 05 - Zip code + 4
Trans Type CodeSpecify a Trans Type Code for this Rule (e.g., 010101)
Services SettingsSafe Harbor

Specify a numeric value to set static traffic distribution between interstate/intrastate

Info
titleNote

The Safe Harbor logic applies to transactions for services only (i.e. calls).


Defaults

Default settings for Services taxation.

Tip
titleTip

You can set separate Rules/Codes per Account if needed. For this, when creating an Account, add a Tag, specifying either:

  • only Trans Type Code, like suretax:010101;
  • only Situs Rule, like suretax:04;

or

both Situs Rule and Trans Type Code, like suretax:04-010101.

You can also do this via the Traffic Processing section by creating a rule that will be adding needed Tags to traffic.


Service

Set a Service for the rule:

  • Calls
  • SMS
  • Data
Direction

Select a Direction from the list of available ones:

  • NANP to NANP
  • NANP to non-NANP
  • non-NANP to NANP
  • non-NANP to non-NANP
Trans Type CodeSpecify a Trans Type Code for this Rule (e.g., 010101)
Situs Rule

Select a Situs Rule from the list of available ones:

  • 01 - Two-out-of-Three test using NPA-NXX
  • 02 - Billed to number
  • 03 - Origination number
  • 04 - Zip code
  • 05 - Zip code + 4

Type: Compliance Solutions

Screenshot: New Taxes Profile window (Compliance Solutions)

SectionFieldDescription
General Settings




NameName of a taxes profile

Profile Owner

Select from the list of all Resellers, Sub-resellers and Managers registered in the system

Type

Select the tax profile type from a drop-down list:

  • Customer
  • SureTax
  • Compliance Solutions
  • Avalara
Invoice NotesIf specified, this information will be displayed in issued invoices
NotesAdditional information regarding a taxes profile
Sort OrderOrder of the entity in the list
Compliance Solutions SettingsClient Access CodeUsed when issuing invoices for clients with selected Compliance Solutions profile
Exemption CodesList Tax Exemption Codes to not calculate them within this profile
Extra Chagres Settings

Default settings for Extra Charges taxation

Tip
titleTip

You can set separate Codes per Extra Charge if needed. For this, when creating an Extra Charge in Transactions, add a Tag, specifying both Product Code and Service Code, like compliance:V001-1.


Product CodeSpecify the Product Code for the Extra Charges
Service CodeSpecify the Service Code for the Extra Charges
Package Fees Settings

Default settings for Package Fees taxation

Tip
titleTip

You can set separate Codes per Package Fee if needed. For this, when adding a Fee to a Package, set a Tag, specifying both Product Code and Service Code, like compliance:V001-1.


Product CodeSpecify the Product Code for the Package Fees
Service CodeSpecify the Service Code for the Package Fees
Services SettingsSafe Harbor Override

Specify a numeric value to set static traffic distribution between interstate/intrastate

Info
titleNote

The Safe Harbor logic applies to transactions for services only (i.e. calls). 

Fill in this field to request Compliance Solutions to override static distribution. If the field is empty, defined static distribution will be used.


Defaults


Default settings for Services taxation

Service

Set a Service for the rule:

  • Calls
  • SMS
  • Data
Product CodeSpecify the Product Code for the Service
Service CodeSpecify the Service Code for the Service


Info

While using SureTax or Compliance Solutions profile type, the tax values cannot be managed manually in the system as the taxes will be automatically dipped from third-party tax calculation services. Only the Customer profile allows managing the tax values.

Type: Avalara

Screenshot: New Taxes Profile window (Avalara)

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SectionFieldDescription
General SettingsNameName of a taxes profile

Profile Owner

Select from the list of all Resellers, Sub-resellers and Managers registered in the system

Type

Select the tax profile type from a drop-down list:

  • Customer
  • SureTax
  • Compliance Solutions
  • Avalara
Invoice NotesIf specified, this information will be displayed in issued invoices
NotesAdditional information regarding a taxes profile
Sort OrderOrder of the entity in the list
Avalara SettingsUsernameCompany's username in Avalara
PasswordCompany's password in Avalara
Client IDUnique identifier of your company provided by Avalara
Client Profile IDAvalara Profile ID you want to use. Leave empty for default configuration
Test profile checkboxCheck to specify that a created Avalara profile is a test one
Company Address

Company address that will be used as billing address. Please fill in the respective:

  • State
  • City
  • Street Address
  • Zip Code
Extra Chagres Settings

Default settings for Extra Charges taxation

Tip
titleTip

You can set separate Codes per Extra Charge if needed. For this, when creating an Extra Charge in Transactions, add a Tag, specifying both Transaction Type and Service Type, like avalara:19-30.


Transaction TypeSpecify the Transaction Type for the Extra Charges
Service TypeSpecify the Service Type for the Extra Charges
Package Fees Settings

Default settings for Package Fees taxation

Tip
titleTip

You can set separate Codes per Package Fee if needed. For this, when adding a Fee to a Package, set a Tag, specifying both Transaction Type and Service Type, like avalara:19-30.


Transaction TypeSpecify the Transaction Type for the Package Fees
Service TypeSpecify the Service Type for the Package Fees
Services SettingsSafe Harbor Override

Specify a numeric value to set static traffic distribution between interstate/intrastate

Info
titleNote

The Safe Harbor logic applies to transactions for services only (i.e. calls). 

Fill in this field to request Avalara to override standard static distribution. If the field is empty, defined static distribution will be used.


Defaults


Default settings for Services taxation

Service

Set a Service for the rule:

  • Calls
  • SMS
  • Data
Transaction TypeSpecify the Transaction Type for the Service
Service TypeSpecify the Service Type for the Service


Note

Please note that you cannot change the taxes profile type after the creation is completed.

Tax Values Management

To manage a tax value within the Customer type of the taxes profile, you need to click the Image Removed icon to the left of a corresponding the respective profile name on the list. In the pop-up window, you can add a new rule by clicking clicking Add Tax Value or edit already existing values. The structure of a pop-up window is as follows:

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While operating with tax values, you can apply Advance Search to find the value you might be interested in. To do so, click on a red downward arrow  icon in the top right corner of the pop-up window and set the Status and Status Date fields:

Status:

current on - if chosen, all tax values with the latest Effective from field value will be displayed

old for - if chosen, all tax values, whose Effective from field value is older in comparison to its current one, will be displayed

future for - if chosen, all tax values, whose Effective from field value > Date, will be displayed

all - if chosen, all tax values will be displayed

Date - set the time and date that will be applied for the search.

By default, tax values displayed in a pop-up window are filtered by the current on status.

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