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SectionField Description
Filters

Select desired parameters for the report in the Filters menu. To cancel any filter, click the delete icon  next to the filter.

You can use a quick search by typing filters' names in the respective field at the top of the filters list. 

Service

Select the service for the report. By default, the field value is set to Calls. This field is mandatory.

Dst Party IDEnter the destination party ID to define a destination. This field is mandatory.
Client

Select a client for the report. Also, you can specify respective call shops. This field is mandatory.

AccountSelect an account for the report.

Additional Filters

There are the following accessible additional filters:

  • Events: Gateway.
  • Extras: Src Party ID; Dynamic Tags; Routing Plan.
Events Settings
GatewayDefine a gateway specified in the term account
Extra Settings
Src Party IDSpecify a source number or any other source identification to check the translations
Dynamic TagsEnter additional dynamic tags for this routing
Routing PlanEnter the plan with a respective routing rule
Output



This form contains settings of the output data of the report.

Click the plus icon  near Columns to select respective columns to output report data. Also, you can cancel any chosen item.

Accessible columns in the report

Following columns can be added to the report: Status, Rank, Routing Rule, Vendor, Account, Code, Rate, Dst Party ID, Src Party ID, Appeal, Reject Reasons.

Status

The following information is displayed in the column: the state of the route, reject reasons (if any)

for accepted route

for rejected route due to some reasons (to see them, hover over the icon)

To view detailed information on a rejected route status, hover over a corresponding icon in the column.

Screenshot: Detailed information on a route status


Rank

Vendor position during routing. It's applicable and the system puts values in order when route status is accepted.

Routing Rule

Type of the route that includes: destination, policy and rule properties (balancing, priority), time profile, orig groups, term groups, debug information

A grey  icon in the column shows a static route

A violet icon indicates a DID route

A blue  icon in the column shows a dynamic route

To view detailed information on a route type hover over a correspondingicon in the column.

Screenshot: Detailed information on a routing rule


VendorThe name of the respective terminator specified in the Client's settings and its account name
AccountThe name or IP of the account
CodeHere you can see matched code in the terminator's rate table
Rate

Rate that is used to terminate the call

To view detailed information on a rate, hover over a corresponding value in the output.

Screenshot: Details on a termination rate

Dst Party IDShows destination party ID that is sent to the provider when all matching number translations are performed
Src Party IDShows source party ID after all number translations
Appeal

Shows the appeal automatically calculated by the system according to the chosen DR Policies (Routing section > DR Policies)

Info

The Appeal is displayed as a value if a route is dynamic. If a route is static, it's displayed as N/A. Regardless of the route type, you can hover over the appeal value to get additional insights on ASR, ACD, SCD, PDD, Vendor Debt, Payment Due, Stats Qty.


Reject ReasonsDisplays respective rejection reasons for a particular route
Other output settings
Type

Choose a report format from a drop-down list: Web/CSV/Excel XLS/Excel XLSx.

Also, select a look of table view next to the Type field:

  • Plain - a simple table view
  • Groupeda table view with grouped data and possibility to collapse it
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(warning)   Attention

Please note that the Grouped type of a table view is available only for Excel XLSx and Web formats, it doesn't work with CSV or Excel XLS.

If CSV, Excel XLS or Excel XLSx type has been selected, an additional Send to field will be displayed. In this field you can specify emails of the clients, where the current report in the selected format will be sent.

VerbositySelect which routes should be displayed (accepted and rejected, or accepted only). 
Skip Reasons

Specify the reasons under which routes should be excluded from the output list. The available skip reasons are:

  • Reseller Mismatch
  • Blocked Reseller
  • Blocked Client
  • Blocked Account
  • Vendor Qty
  • Stop Hunting
  • Party ID Length
  • Profit Margin
  • Rate Increments
  • Orig Tags
  • Term Tags
  • Traffic Processing
  • Reseller Capacity
  • Client Capacity
  • Account Capacity
  • Rule Capacity
  • Quality
  • Vendor Credit Limit

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Tip

To find more details about templates, please refer to the Report Queries article in our User Guide. 

In the Routing Analysis output, various insights are helping you to understand what might be special about the traffic flow or configuration:

  • The system displays Client and Account Capacity to alert about capacity limitations;
  • You can see what Allowed Volume value we will give at the time of authorization request;
  • A red warning is displayed if the Client (or Reseller) has a balance less than or equal to 0;
  • During the analysis, you can see, which Routing Plan is used for the routing choice (in case of additional Routing Plans scheme usage) – there is an indication badge on the Routing Rule tooltip.
Note
titleAttention

Please mind the naming of your codes. For example, if your client has:

  • a 447911 code in a Rate Table,
  • an assigned Code Deck that has only 44-UK, but not 447911,
  • an assigned Routing Plan with a static rule for UK to a vendor,

in the Routing Analysis you will not see this vendor as available for a call to, say, 4479110000, even though the Orig parameters state a Code Name as UK. This happens, because it's a simulated Code Name (from 44 Code, present in a Code Deck).

If you'd like to see the said vendor, the code should be either 447911, or 44*.

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If applicable, you can check the future terminator's rate, effective date, and profit in  in the report by hovering over the current rate in the Term Rate column.

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