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Information block | Field and Description | |||||||||||
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General Settings | General information about a package | |||||||||||
Name | Determine the name of your package | |||||||||||
Reseller | Specify an owner of this package | |||||||||||
Status | Select a current status for the package: active/disabled/archive | |||||||||||
Type |
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This option has been added in version 3.16.0. |
If you click on the button, you will be prompted to a couple of other general setings:
Screenshot: Advanced general settings
Priority
If there are multiple packages that satisfy a call, a package with the highest priority will be used (i.e. priority 2 < priority 1).
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Please note that packages with minutes will always be used before packages with money regardless of the priority. |
Dynamic Tag
Add a tag for the events, billed by this package
Time Limit
Indicate an effective from and till date of a package. This feature is used for temporary packages.
Indicate a period, during which the system will try to renew a package. If no value is specified, attempts to renew a package will be endless. Allowed values: 1-24 hours, 1-99999 days, 1-12 months, 1-99999 years.
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Please note that Period, Advance Renew and Renew For fields cannot be set to non-normalized time intervals (example: 75 hours). |
Allows the system to align a package period to customer's Payment Terms, equalizing Package billing with actual invoicing.
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The length of the first Subscription period can be reduced in order to allow the following periods to match the invoicing periods in the Client's Payment Terms. All the charges and limits of the first period will be proportionally recalculated if the duration of the first period has been reduced. |
Charge on Event checkbox
If enabled, a package subscription fee will be applied when the first call within this package is made. Otherwise, a package would be free.
Select from a list of available options of setup fee settings:
- Charge - setup fee will be charged when an event is billed by volume limit
- Don't charge - setup fee won't be charged when limit by volume is used for event billing
Choose one of the following options:
- Allow activating if insufficient- client's package will be activated regardless of the client's balance; however, package limits will be used only when the clients balance is sufficient;
- Deny activating if insufficient- client's package will be activated only if there are sufficient funds on the balance
Renewal Charge
Determine when the charge should be created:
- Before period start
On period start
Tip title Tip This parameter will affect when the Package charge will be included in an Invoice. For example:
- the Before period start option is typically used for pre-paid as the system will create a charge just before the Package renewal. Thus, for a monthly Package, a charge for Feb will be created on Jan 31st and fall into Jan Invoice, etc.
- the On period start option is typically used for post-paid as the system will create a charge right on the renewal. So, for a monthly Package, a charge for Feb will be created on Feb 1st and fall into Feb invoice, etc.
Information block is used for package fees indication and presented in the form of a table. To add a new fee type, you need to click on a icon next to its name.
Select the type of fee. There are two possible types:
- Activation – a fee that will be charged upon package activation
- Subscription – a fee that will be charged upon package renewal
DIDs Quantity
Allowed Tags
On Hold
Here you can create promotional minute packets that will be included in the package. To add a new limit, click on a icon next to Limits.
Code Deck
Service
Type
Select a limitation type from the drop-down list:
- Money
- Volume
You can set both types within the same package
Code
Code Name
Limit
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Warning When you assign different packages (with specified volume limits and tags) to the same client, two or more packages could not be used simultaneously. |
A promotional discount of the package subscription fee. To add a new discount, click on the icon next to Discounts.
Activation Count
Specify the sequence number of the reactivation when the package will trigger the discount.
For example: if the Activation Count is 2, the discount will be applied for the second package reactivation and further.
Discount
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When you change the name of the package in Retail > → Packages, it will be automatically changed in the Management > Client Packages → Subscriptions section as well, even if this package is already assigned. As a result, in the Invoices and Transactions sections, an old name of the package will be specified. |
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