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This section is designed to provide a wide variety of functions to control and manage clients' packagessubscriptions. First and foremost, in this section , a user can assign a relevant package to a respective client or client's account, edit and cancel it, etc. Moreover, there is detailed information regarding all the limits that have been used over a set period. The section is presented in the form of a table with the following columns:   

Screenshot: Client Packages Subscriptions list

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ColumnDescription
IDPackage Subscription identification number
Client Name of a client, to whom a package is assigned
AccountName of an account, to whom a package is assigned
PackageName of an assigned package
Limits

Shows if a respective package has some volume limits and time or money left

1. On the left side of the bar, it shows the destinations, code,or code names.

2. On the right side of the bar, it shows a specified limit.

Current Period Start/Stop

A date Date of package 's activation for a respective client/account

A End date of package's deactivationfor a respective client/accounta package period (a package period is set in Packages Period Settings)

Subscription Package Start/Stop

Effective start and stop date of the packagesubscription


Button/IconDescription

Allows assigning a package to a corresponding client/account

Shows the full list of packages that were assigned to this client/account
Marks a package that was successfully activated and will renew itself due to the package settings
Marks a package that is new for a current user and was not activated yet
Marks a package that is in the archive
Allows editing a client's packages subscriptionImage Removed

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Allows a user to renew stop the package . Howeverat the beginning of the current period (with balance rollback).

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Allows a user to stop the package at the end of the current period, we strongly recommend not to renew the package on the expiration date.

Cancels the active package

Removes an assigned package a subscription completely

Advanced Search

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FieldDescription

Package

Indicate the name of a target package
ClientSpecify a target client
AccountSpecify a client's target account

Status

Select the status of a client's package:

  • Pending
  • Active
  • Archive

ID

Specify a respective client's package respective subscription ID

To apply the specified search criteria, click the Search button; to cancel the applied parameters, click Reset.

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Click the Assign Package button for a new pop-up window with settings to appear. Then, fill in the form and click Apply. You can assign any number of packages. They will be activated when the Package Manager service runs, and if a customer has enough balance for activation+subscription fees.

Screenshot: Client Packages Subscriptions add form

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Information blockFieldDescription
General SettingsClient Name of a client, to whom a package is assigned
AccountName of an account, to whom a package is assigned
PackageName of an assigned package

Start Date

Package 's limits and discounts are only effective after a specified date

End Date

Package 's limits and discounts are disabled after a specified date

QuantityNumber of packages to be assigned
Activate in the past checkboxIf checked and the Start Date field value is in the past, a package a subscription will be activated on the specified date
Override Package Fees
Fee Type
If checked and the Start Date field value is in the past, a package will be activated on the specified date

Select the type of fee. There are two possible types:

  • Activation – a fee that will be charged upon subscription activation
  • Subscription – a fee that will be charged upon subscription renewal
Fee Name
Specify the name of a fee. This field is obligatory
Fee Note
Here you may enter additional information about a feeIf checked and the Start Date field value is in the past, a package will be activated on the specified dateFee Note
If checked and the Start Date field value is in the past, a package will be activated on the specified date
Rate, (currency)
If checked and the Start Date field value is in the past, a package will be activated on the specified dateIndicate the price for a fee. Price is indicated in the package currency. This price will overwrite the fee of a Package


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Warning

If you click the delete icon (remove an archived package entirely) in the Client Packages Subscriptions section, you will delete a package with all transactions from the system.

To delete the package completely, you need to do the following:

  • click the icon opposite a respective package on the section list;
  • filter the list of packages by the Archive status;
  • find a respective package respective package and click the icon to delete it entirely from the system.

Editing a

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Subscription

When clicking on the edit  icon, detailed information on a client's package a subscription is displayed. In the System information data block, a user can view general info regarding the package the subscription including a client himself, start date, status, etc. What is more important, a user can change the package's subscription End date in a respective field.

To make it easier for a user to keep records of package limits, a new Limits History information block on an Edit Client's Package Subscription page has been introduced in VCS 3.15.0. It provides a detailed view of package limits for each specified period.

Screenshot: Limits History information block

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(warning)   Attention

When you change the name of the package in the Retail > Packages, it will be automatically changed in the Management > Client Packages Subscriptions section as well, even if this package is already assigned. As a result, in the Invoices and Transactions sections, an old name of the package will be specified.
We do not recommend to edit the name of an already assigned package inthe Retail > Packages.

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