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This section allows you finding unrecognized calls/clients by by the system due to the unavailability of the respective information. Here you can see the general info about unknown clients, unknown destinations, calls stats, the total number of mismatched calls. The section consists of a query form and 3 tables, each representing a specific type of mismatched data:
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Screenshot: Mismatches Report section
Creating a New Mismatches Report
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- Filter the data for all tables. To do so, fill in the following fields of the query form and click the Query button.
| Fields | Description | ||
|---|---|---|---|
| PeriodInterval | Select a timezone from the list Define the period for the mismatches report. You can customize it by selecting a specific time and date or choose predefined options from the list like like This Year, Last Month, Yesterday, etc. | Timezone | . By default, the field value is set to UTC. |
| Service | Choose the desired service from the list (e.g. Calls, SMS, etc.). |
Screenshot: Mismatches Report query form
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- Once the data has been filtered, you need to fill in the fields to the right of the desired table and click a respective Query xDR button to create a report.
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