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Reseller in JeraSoft Billing, in the majority of cases, is a company that who has a certain number amount of clients and governs their activities in the system. Like any company, it can have a range of managers, each responsible for a certain group of company clients. The Manager has limited functionality: doesn't have his own balance, therefore, he cannot perform any transactions; neither origination nor termination rate table cannot be assigned to him, etc. The Resellers section is designed to provide a user with a possibility to track and manage their company information and activity, build a hierarchy of company affiliates, or assign its managers. The section is presented in the form of a table with the following columns:

Screenshot: Resellers section

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Column name

Description

ID

Reseller's/Manager's identification number

Name

Name of a reseller/manager
Available Balance
Reseller's available balance (live balance + credit)
ClientsThe total amount of a respective reseller's/manager's clients
CardsThe total amount of a respective reseller's/manager's calling cards
Call ShopsTotal number of a respective reseller's/manager's call shops

The following functional buttons and icons are present in the section:

Button/IconDescription

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Allows creating a new reseller

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Allows creating a new manager
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Allows assigning an origination rate table to a respective reseller
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Allows assigning a termination rate table to a respective reseller
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Allows viewing a list of a following reseller's/manager's users

Allows viewing history of changes for a respective reseller/manager in the Audit log section
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Allows viewing reseller's balance operations in the Transactions section
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Allows viewing a list of reseller's/manager's clients in the Clients section

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Allows viewing a list of reseller's/manager's calling cards in the Calling Cards section
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Allows viewing a list of reseller's/manager's call shops for a current reseller/manager in the Call Shops section

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In the top right corner of the section above the table, an Advanced Search drop-down menu is located. By clicking on a blue downward arrow Image RemovedImage Added icon, a drop-down menu with the following structure is displayed:

Screenshot: Advanced Search drop-down menu

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FieldDescription

Mode

Select a mode for the resellers' display:

  • Normal Mode - only resellers with Active status will be displayed
  • Archive Mode - all resellers regardless of the status will be displayed

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Screenshot: Adding a new company

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Information blockFields Description
System InformationGeneral information about a company
  • Name
Specify the name of one of your companies (or affiliates). This field is mandatory. 
  • Parent
Indicate a parent for a reseller or make it a root one. By default, the field value is set to root 
  • Currency
Select a preferred currency for rates and invoices from the drop-down list of all available ones (see the Currencies section) 
  • Status

Define the status of a reseller:

  • Active
  • Deleted 
  • Client Template
Select a template that will be used for all clients belonging to this reseller or manager by default (see the Clients Template section) 
  • Tax Profile

Indicate a tax profile that will be used for this reseller and reflected in invoices (refers to the Taxes Profiles section).

  • SureTax and Compliance are tax calculation services, which allow managing your compliance with tax law. These profiles are used for further calculation in invoices. To get more details, check out the US Taxation article.


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(warning)   Attention

For proper usage of SureTax and Compliance, Invoice Number should contain only Latin and numeric characters. Max length is 40 symbols. Dst and Src Numbers should be in the NPANXXNNNN (10 digits) format. 


  • Gateways
Select gateway(s) for this reseller 

Terminator Settings


Reseller's billing settings for outgoing calls
  • TERM Rates

Rates for outgoing events from customers under a current reseller. Enables resellers billing mode

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For more information about resellers billing mode, address this article


  • TERM Capacity
Termination capacity for all clients, belonging to this reseller. Leave this field empty for unlimited capacity

Fraud Protection checkbox


Enables/disables administrator notification in case of multiple simultaneous calls to the same number from the current Reseller.

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(warning)   Attention

Please note that all notifications can be found in System > Events Log. If you want to receive them to exact email, go to the Configuration tab of the Events Log section, and add a new rule with the indication of target email and aaa.fraud value in the Tag field.

Here you need to specify the following:

  • Notification Frequency
Set minimum time in seconds between sent notifications (minimum interval must be ≥ 0 sec)
  • Skip Digits
Define the amount of the last number digits, which will be ignored when determining a destination number. For instance, with one digit for ignoring, the numbers 123456 and 123457 will be considered the same number.
Origination Settings







Current Reseller's billing settings for incoming calls
  • Postpaid checkbox

Here you can set a specific payment mode for a client. Postpaid mode means that a client will have unlimited credit. Otherwise, the client's Balance + Credit value will be checked on RADIUS or SIP authorization. When this field is checked, the Credit field becomes unavailable.

  • Credit
The additional field next to the Postpaid checkbox. User can indicate an amount of reseller's credit
  • ORIG Rates
Specify rates for incoming events from customers under a current reseller. Enables resellers billing mode
  • ORIG Capacity
Indicate origination capacity for all clients, belonging to this reseller. Leave this field empty for unlimited capacity

Invoicing Information

Current Reseller's invoicing settings

  • Date

Allows you to select how the system sets an invoicing date:

  • Real date – sets an invoicing date to actual invoicing date

  • Last day – sets an invoicing date to date of last day of invoicing period

 
  • Template
Select an invoice template that will be assigned to a reseller 
  • No Tpl
Allows to define a default format of invoice's name
  • Last No
Define the last used invoice number
Contact Information




Some additional information
  • Email
Company's email (it is required to specify an email to receive notifications). Use only Latin characters. This field is mandatory
  • Postal Address
Company's postal address 
  • Tax ID
An ID of the tax-paying entity 
  • Reg ID
Company's registration ID 
  • Bank Account

Company's bank account info 


Company LogoHere you can add a file with a company's logo. To delete the company logo, open the edit form of a respective Reseller with a logo, then click the delete icon to remove the old logo.
Mail TemplatesA detailed description of all Mail Templates and their configuration is presented at the end of the article

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Screenshot: Adding a new manager

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Information blockFields Description
System Information


General information about a Manager
  • Name
Here you can specify the name of a manager. This field is mandatory.
  • Parent
Select a parent for a manager
  • Status

Select the current status of a manager:

  • Active
  • Deleted
Contact Information

Some additional information
  • Email

Manager's email. Use only Latin characters.

  • Postal Address

Manager's postal address

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Screenshot: Editing reseller's status

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Please note, that, in fact, a Reseller/Manager will not be deleted fully, it will be archived. To display them, use Advance Search (see above). To delete a profile completely, you need to click Full Delete in this editing window. 

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Screenshot: Custom Fields

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Rates Notifications

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Screenshot: Rates Notifications

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To configure these settings, open the Rate Notifications tab in the reseller profile. The structure of a tab is as follows:

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Screenshot: Autocharge Settings

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To configure these settings, open the Autocharge Settings tab in the reseller profile. The structure of a tab is as follows:

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Screenshot: Mail Templates

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Template NameDescription
Mail Template: InvoiceUsed when sending an invoice to the customer
Mail Template: Invoice Unpaid ReminderUsed when sending a payment notification to a customer (sending notification on "Notify Days (before)")
Mail Template: Overdue Reminder Used when sending a payment notification to a customer (sending notification on "Notify Days (after)")
Mail Template: Low Balance Notification

Used when sending a low balance notification to a customer

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You can add a rounding rule for a client's balance during low balance notification.  For example, to round up to 2 decimal places, you need to add the variable ${client['balance']} in the Mail template: Low Balance Notification in reseller's settings and specify the number of rounding decimals in the Totals Precision field of the Currencies section.


Mail Template: Rates NotificatorUsed when sending a rate changes notification to a customer
Mail Template: Factors Watcher

Used when sending a notification to a customer once a Preset by Factors Watcher has been added

Mail Template: Reports WatcherUsed when sending reports by email

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Screenshot: Reseller/Mail Template: Factors Watcher form

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FieldDescription
FromSpecify a name and email of a company
BCCSpecify who will receive a blind copy of an email
SubjectIndicate an email subject that may contain company name, invoice number, etc.
Mail Body

Content of the letter. On the screenshot above, the following information is specified:
  • Direction {direction}
Code or Code name that will be automatically filled in by the system
  • Reason {reason}
Values specified in Factors Watcher settings (for example, calls_total > 0).
  • Values {values}
Actual value, which was exceeding the one specified in Factors Watcher settings (for example, calls_total = 1234).

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If you want the date of sending a letter to be present, you can add the ${date} variablein any mail template.

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