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This section is designed to provide a wide variety of functions to control and manage clients' packages. First and foremost, in this section, a user can assign a relevant package to a respective client or client's account, edit and cancel it, etc. Moreover, there is detailed information regarding all the limits that have been used over a set period. The section is presented in the form of a table with the following columns:   

Screenshot: Client Packages Subscriptions list

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ColumnDescription
IDPackage identification number
Client Name of a client, to whom a package is assigned
AccountName of an account, to whom a package is assigned
PackageName of an assigned package
Limits

Shows if a respective package has some volume limits and time or money left

1. On the left side of the bar, it shows the destinations, code,or code names.

2. On the right side of the bar, it shows a specified limit.

Current Period Start/Stop

A date of package's activation for a respective client/account

A date of package's deactivationfor a respective client/account

Package Start/Stop

Effective start and stop date of the package

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Click the Assign Package button for a new pop-up window with settings to appear. Then, fill in the form and click Apply. You can assign any number of packages. They will be activated when the Package Manager service runs, and if a customer has enough balance for activation+subscription fees.

Screenshot: Client Packages Subscriptions add form

Information blockFieldDescription
General SettingsClient Name of a client, to whom a package is assigned
AccountName of an account, to whom a package is assigned
PackageName of an assigned package

Start Date

Package's limits and discounts are only effective after a specified date

End Date

Package's limits and discounts are disabled after a specified date

QuantityNumber of packages to be assigned
Activate in the past checkboxIf checked and the Start Date field value is in the past, a package will be activated on the specified date
Override Package Fees
Fee Type

Select the type of fee. There are two possible types:

  • Activation – a fee that will be charged upon package activation
  • Subscription – a fee that will be charged upon package renewal
If checked and the Start Date field value is in the past, a package will be activated on the specified date
Fee Name
Specify the name of a fee. This field is obligatory
Fee Note
Here you may enter additional information about a feeIf checked and the Start Date field value is in the past, a package will be activated on the specified dateFee Note
If checked and the Start Date field value is in the past, a package will be activated on the specified date
Rate, (currency)
If checked and the Start Date field value is in the past, a package will be activated on the specified dateIndicate the price for a fee. Price is indicated in the package currency. This price will overwrite the fee of a Package


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Warning

If you click the delete icon (remove an archived package entirely) in the Client Packages section, you will delete a package with all transactions from the system.

To delete the package completely, you need to do the following:

  • click the icon opposite a respective package on the section list;
  • filter the list of packages by the Archive status;
  • find a respective package and click the icon to delete it entirely from the system.

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Screenshot: Limits History information block

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(warning)   Attention

When you change the name of the package in the Retail > Packages, it will be automatically changed in the Management > Client Packages section as well, even if this package is already assigned. As a result, in the Invoices and Transactions sections, an old name of the package will be specified.
We do not recommend to edit the name of an already assigned package inthe Retail > Packages.

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