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This section is designed to provide a wide variety of functions to control and manage clients' packages. First and foremost, in this section, a user can assign a relevant package to a respective client or client's account, edit and cancel it, etc. Moreover, there is detailed information regarding all the limits that have been used over a set period. The section is presented in the form of a table with the following columns:
Screenshot: Client Packages Subscriptions list
Column | Description |
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ID | Package identification number |
Client | Name of a client, to whom a package is assigned |
Account | Name of an account, to whom a package is assigned |
Package | Name of an assigned package |
Limits | Shows if a respective package has some volume limits and time or money left 1. On the left side of the bar, it shows the destinations, code,or code names. 2. On the right side of the bar, it shows a specified limit. |
Current Period Start/Stop | A date of package's activation for a respective client/account A date of package's deactivationfor a respective client/account |
Package Start/Stop | Effective start and stop date of the package |
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Click the Assign Package button for a new pop-up window with settings to appear. Then, fill in the form and click Apply. You can assign any number of packages. They will be activated when the Package Manager service runs, and if a customer has enough balance for activation+subscription fees.
Screenshot: Client Packages Subscriptions add form
Information block | Field | Description | ||
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General Settings | Client | Name of a client, to whom a package is assigned | ||
Account | Name of an account, to whom a package is assigned | |||
Package | Name of an assigned package | |||
Start Date | Package's limits and discounts are only effective after a specified date | |||
End Date | Package's limits and discounts are disabled after a specified date | |||
Quantity | Number of packages to be assigned | |||
Activate in the past checkbox | If checked and the Start Date field value is in the past, a package will be activated on the specified date | |||
Override Package Fees | Fee Type | Select the type of fee. There are two possible types:
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Fee Name | Specify the name of a fee. This field is obligatory | |||
Fee Note | Here you may enter additional information about a fee | If checked and the Start Date field value is in the past, a package will be activated on the specified date | Fee Note | If checked and the Start Date field value is in the past, a package will be activated on the specified date |
Rate, (currency) | If checked and the Start Date field value is in the past, a package will be activated on the specified dateIndicate the price for a fee. Price is indicated in the package currency. This price will overwrite the fee of a Package |
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Warning If you click the delete icon (remove an archived package entirely) in the Client Packages section, you will delete a package with all transactions from the system. To delete the package completely, you need to do the following:
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Screenshot: Limits History information block
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When you change the name of the package in the Retail > Packages, it will be automatically changed in the Management > Client Packages section as well, even if this package is already assigned. As a result, in the Invoices and Transactions sections, an old name of the package will be specified. |
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