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Reseller in JeraSoft Billing, in the majority of cases, is a company who has a certain amount of clients and governs their activities in the system. Like any company, it can have a range of managers, each responsible for a certain group of company clients. The Manager has limited functionality: doesn't have his own balance, therefore, cannot perform any transactions; neither origination nor termination rate table cannot can be assigned to him, etc. The Resellers section is designed to provide a user with a possibility to track and manage their company information and activity, build a hierarchy of company affiliates, or assign its managers. The section is presented in the form of a table with the following columns:

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Information blockFields Description
System InformationGeneral information about a company
  • Name
Specify the name of one of your companies (or affiliates). This field is mandatory. 
  • Parent
Indicate a parent for a reseller or make it a root one. By default, the field value is set to root 
  • Currency
Select a preferred currency for rates and invoices from the drop-down list of all available ones (see the Currencies section) 
  • Status

Define the status of a reseller:

  • Active
  • Deleted 
  • Client Template
Select a template that will be used for all clients belonging to this reseller or manager by default (see the Clients Template section) 
  • Tax Profile

Indicate a tax profile that will be used for this reseller and reflected in invoices (refers to the Taxes Profiles section).

  • SureTax is a tax , levied on top of another tax. It allows managing your compliance with tax law. This profile is used for further calculation in invoices. To get more details, check out the How to set SureTax profile? article.


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(warning)   Attention

For proper usage of SureTax, Invoice Number should contain only Latin and numeric characters. Max length is 40 symbols. Dst and Src Numbers should be in the NPANXXNNNN (10 digits) format. 


  • Gateways
Select gateway(s) for this reseller 

Terminator Settings


Reseller's billing settings for outgoing calls
  • TERM Rates

Rates for outgoing events from customers under a current reseller. Enables resellers billing mode

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Tip

For more information about resellers billing mode, address this article


  • TERM Capacity
Termination capacity for all clients, belonging to this reseller. Leave this field empty for unlimited capacity

Fraud Protection checkbox


Enables/disables administrator notification in case of multiple simultaneous calls to the same number from the current Reseller.

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(warning)   Attention

Please note that all notifications can be found in System > Events Log. If you want to receive them to exact email, go to the Configuration tab of the Events Log section, and add a new rule with the indication of target email and aaa.fraud value in the Tag field.

Here you need to specify the following:

  • Notification Frequency
Set minimum time in seconds between sent notifications (minimum interval must be ≥ 0 sec)
  • Skip Digits
Define the amount quantity of the last number digits, which will be ignored when determining a destination number. For instance, with one digit for ignoring, the numbers 123456 and 123457 will be considered the same number.
Origination Settings







Current Reseller's billing settings for incoming calls
  • Postpaid checkbox

Here you can set a specific payment mode for a client. Postpaid mode means that a client will have unlimited credit. Otherwise, the client's Balance + Credit value will be checked on RADIUS or SIP authorization. When this field is checked, the Credit field becomes unavailable.

  • Credit
The additional field next to the Postpaid checkbox. User can indicate an amount of reseller's credit
  • ORIG Rates
Specify rates for incoming events from customers under a current reseller. Enables resellers billing mode
  • ORIG Capacity
Indicate origination capacity for all clients, belonging to this reseller. Leave this field empty for unlimited capacity

Invoicing Information

Current Reseller's invoicing settings

  • Date

Allows you to select how the system sets an invoicing date:

  • Real date – sets an invoicing date to actual invoicing date

  • Last day – sets an invoicing date to date of last day of invoicing period

 
  • Template
Select an invoice template that will be assigned to a reseller 
  • No Tpl
Allows to define a default format of invoice's name
  • Last No
Define the last used invoice number
SureTax Settings

SureTax profile settings. SureTax is a third-party tax calculation engine. This tax calculation is based on the location of the customer’s taxing jurisdiction. This profile is used for further calculation in invoices. To get more details, check out the article: How to set SureTax profile?

  • Client Number
Specify a unique number that identifies an individual in the SureTax service
  • Validation Key
Define a unique validation key of the SureTax service
Contact Information




Some additional information
  • Email
Company's email (it is required to specify an email to receive notifications). Use only Latin characters. This field is mandatory
  • Postal Address
Company's postal address 
  • Tax ID
An ID of the tax-paying entity 
  • Reg ID
Company's registration ID 
  • Bank Account

Company's bank account info 


Company LogoHere you can add a file with a company's logo. To delete the company logo, open the edit form of a respective Reseller with a logo, then click the delete icon to remove the old logo.
Mail TemplatesA detailed description of all Mail Templates and their configuration is presented at the end of the article

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Screenshot: Editing reseller's status


Please note , that, in fact, a Reseller/Manager will not be deleted fully, it will be archived. To display them, use Advance Search (see above). To delete a profile completely, you need to click Full Delete in this editing window. 

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  1. Click the Add Custom Field button.
  2. Specify the Field Key and Title fields for a custom item. For example, voip_phone_sell as Key and VoIP Phone as common Title, which will be visible for all clients. Please note that the Field Key must contain word characters only.

  3. Add respective notes to the VoIP Phone field in the Client's settings/Package settings > Custom Fields tab. 

  4. Create an invoice template and assign it to a target reseller. Then , the Clients Custom Fields and Package Custom Fields tables will appear in the Invoice Template settings. You simply need to add those tables to the invoice template. 

  5. Finally, you can generate an invoice.

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FieldDescription
Date FormatSpecify the date format in your export file. Example of the field syntax: if you enter “%d-%m-%Y” here, your date will look like 25-02-2018.
Code DeckSelect a code deck here to rewrite code names in an export file if needed
Codes OutputSelect a way codes must be displayed
  • Separate Rows
Each code is placed into a single row
  • Delimited List
Codes are grouped by a code name in a row. For example, 5510, 5511, 5512.
  • Ranges List
Codes are grouped by a code name into ranges plus delimiter. For example, 5510-5512, 5515.
Data FormatSpecify an output file format, .xls or .csv
Fields DelimiterSet a delimiter for the fields if you've chosen .csv. For .xls format , this field is unavailable
With headers row checkboxIncludea row with column names in a file
Codes from code deck checkboxInclude only codes, which are present in a specified Code Deck
Header Text/Footer TextAllows to specify additional text into an exported file as a header and footer , respectively


Description of all columns that could be selected for a rate notification is provided below:

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Column Name
Description
Code / Code NameCode or Code Name of a respective rate
Effective DateDate , on which a rate to be applied
RatePrice
Min VolumeThe minimum volume of chargeable events
IntervalChargeable interval
Grace VolumeFree of charge interval
Setup FeeInterval of a setup fee
ProfileTime profile (all time, business time, non-business time, weekends)
End DateDate , on which the rate ends
Previous RateRate used before the present time
Prev DiffShows how current rate differs from a previous one after import
Prev Diff StatusShows how the current rate's status changed in comparison to a previous one (unchanged, increased, decreased)
Prev Diff (export) Shows how the current rate differs from a previous one after export
Prev Diff Status (export)

Rate's changes after the last export. Shows the status of how the current rate differs from a previous one.
The rate will have an unchanged status if the Effective date is lower than the Last Notification Date


Expand
titlePrev Diff Status usage example


Step 1: Notification type: All rates unique mode - First Notification: 07/07/2017
CodeRateEffective FromPrevious RatePrev DiffPrev Diff StatusPrev Diff Status (export)
11007/01/2017 00:00:00 +0000--newunchanged
21007/01/2017 00:00:00 +0000--newunchanged
31007/01/2017 00:00:00 +0000--newunchanged
Step 2: Added new rates with effective date 07/21/2017 - Second Notification: 07/14/2017
CodeRateEffective FromPrevious RatePrev DiffPrev Diff StatusPrev Diff Status (export)
11507/21/2017 00:00:00 +0000105increasedincreased (5.0000)
21507/21/2017 00:00:00 +0000105increasedincreased (5.0000)
31507/21/2017 00:00:00 +0000105increasedincreased (5.0000)
Step 3: Rate with code 1 was edited and the increase was canceled - Third Notification: 07/21/2017
CodeRateEffective FromPrevious RatePrev DiffPrev Diff StatusPrev Diff Status (export)
11007/21/2017 00:00:00 +0000100unchangedunchanged
21507/21/2017 00:00:00 +0000105increasedincreased (5.0000)
31507/21/2017 00:00:00 +0000105increasedincreased (5.0000)
Step 4: Rate with code 2 was edited and added a new rate for code 3 - Fourth Notification: 07/28/2017
CodeRateEffective FromPrevious RatePrev DiffPrev Diff StatusPrev Diff Status (export)
11007/21/2017 00:00:00 +0000100unchangedunchanged
22007/21/2017 00:00:00 +00001010increasedunchanged
32007/31/2017 00:00:00 +0000155increasedincreased (5.0000)



NotesAdditional information
TagTags that are assigned to a respective rate
PolicyIndicated policy of the rate
StatusDefine a current rate status

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Configuring Mail Templates

Also, there There are also different mail templates you can configure in your company's profile:

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FieldDescription
FromSpecify a name and email of a company
BCCSpecify who will receive a blind copy of an email
SubjectIndicate an email subject that may contain company name, invoice number, etc.
Mail Body

Content of the letter. On the screenshot above , the following information is specified:
  • Direction {direction}
Code or Code name that will be automatically filled in by the system
  • Reason {reason}
Values specified in Factors Watcher settings (for example, calls_total > 0).
  • Values {values}
Actual value, which was exceeding the one specified in Factors Watcher settings (for example, calls_total = 1234).

To configure any of these templates, simply click on its name. Below , you will find a full list of templates configuration syntax used in almost all kinds of configured mails concerning Clients' and Resellers' data and configuration syntax, which is used in a foregoing list of mail templates. 

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