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This section is designed to provide a wide variety of functions to control and manage clients' packages. First and foremost, in this section, a user can assign a relevant package to a respective client or client's account, edit and cancel it, etc. Moreover, there is detailed information regarding all the limits that have been used over a set period. The section is presented in a the form of a table with the following columns:
Screenshot: Client Packages list
Column | Description |
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ID | Package identification number |
Client | Name of a client, to whom a package is assigned |
Account | Name of an account, to whom a package is assigned |
Package | Name of an assigned package |
Limits | Shows if a respective package has some volume limits and time or money left 1. On the left side of the bar, it shows the destinations, code,or code names. 2. On the right side of the bar, it shows a specified limit. |
Current Period Start/Stop | A date of package's activation for a respective client/account A date of package's deactivationfor a respective client/account |
Package Start/Stop | Effective start and stop date of the package |
Button/Icon | Description |
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Allows assigning a package to a corresponding client/account | |
Shows the full list of packages that were assigned to this client/account | |
Marks a package that was successfully activated and will renew itself due to the package settings | |
Marks a package that is new for a current user and was not activated yet | |
Marks a package that is in the archive | |
Allows editing a client's package | |
Allows a user to renew the package. However, we strongly recommend not to renew the package on the expiration date. | |
Cancels the active package | |
Removes an assigned package completely |
Advanced Search
By default, the information in a section is filtered by Pending and Active statuses. To open the Advanced Search drop-down menu, click on a downwards arrowdownward arrow icon and fill in the following fields with the required information:
Screenshot: Advanced Search drop-down menu
Field | Description |
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Package | Indicate |
the name of a target package | |
Client | Specify a target client |
Account | Specify a client's target account |
Status | Select |
the status of a client's package:
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ID | Specify a respective client's package ID |
To apply the specified search criteria, click the Search button; to cancel the applied parameters, click Reset.
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Screenshot: Client Packages form
Field | Description |
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Client | Name of a client, to whom a package is assigned |
Account | Name of an account, to whom a package is assigned |
Package | Name of an assigned package |
Start Date | Package's limits and discounts are only effective after a specified date |
End Date | Package's limits and discounts are disabled after a specified date |
Quantity | Number of packages to be assigned |
Activate in the past checkbox | If checked and the Start Date field value is in the past, a package will be activated on the specified date |
Panel | ||||||||
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Warning If you click the delete icon (remove an archived package entirely) in the Client Packages section, you will delete a package with all transactions from the system. To delete the package completely, you need to do the following:
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When clicking on the edit icon, a detailed information on a client's package is displayed. In the System information data block, a user can view general info regarding the package including a client himself, start date, status, etc. What is more important, a user can change the package's End date in a respective field.
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