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Since keeping track of all events that occur in the system is crucial, VCS  JeraSoft Billing offers you the Events Log section where you can view information regarding all errors, alerts, and messages, as well as configure the rules for email notifications sending. The section is divided into two tabs: Events Log and Configuration.

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Screenshot: Events Log tab

Column NameDescription
IDIdentification number of the event
TypeCategory of the event in the system (error, alert, ormessage)
SenderName of the system service that sent the event
DateDate and time when the event occurred
MessageDescription of the event
TagsTags that might have been added to the event


Functional buttons/icons, presented in the tab, are as follows:

Button/IconDescription

Image Modified

Allows to filter the list of events by errors

Image Modified

Allows to filter the list of events by alerts

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Allows to filter the list of events by messages

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Allows to delete currently displayed events

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Allows to view a detailed description of the event (if possible)


Panel
borderColor#FFBABA
bgColor#FFBABA
borderWidth2px
borderStylesolid

Warning

When you click the Delete Events button, all events that satisfy current search query will be deleted from the system

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Screenshot: Advanced Search drop-down menu

FieldDescription
SenderSelect a respective sender from the given list. By default, the field value is All.
TagsSelect one or multiple tags from the provided list. By default, the field value is All.
Type

Specify a type of event: error, alert, ormessage. By default, the field value is All.

Period, from:

When search settings are applied, only events whose Date value ≥ Period, from value will be displayed

Period, to:When search settings are applied, only events whose Date value Period, to value will be displayed

When all search criteria have been set, click the Search button to apply them. Click Reset to cancel the applied search.

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Screenshot: Configuration tab

Column NameDescription
IDIdentification number of the rule
TitleName of the rule
EmailsList of recipients' email addresses
FiltersList of services and types of events added to the respective rule
Group LimitNumber of messages allowed to be sent separately


Functional buttons/icons, presented in the tab, are as follows:

Button/IconDescription

Image Modified

Allows to add a new rule for email notifications

Image Modified

Allows to delete an email notification rule

Adding a new rule

For adding a new rule to the system, you need to click the Add Rule button. Following this, Watch Rule pop-up window will show up with respective settings (shown below): 

Screenshot: Watch Rule pop-up window


Information BlockFieldDescription
General General information block consists of the following fields:



TitleName of the rule that will be put into subject of the message
EmailsEmail addresses of the recipient
Group Limit

The boundary to control the amount of messages to be sent. If there are more messages available for delivery within one monitoring cycle than specified value, they will be sent as a single email.

Set to 0 if you want to get all messages separately. Set to ultimately high value if you always want to receive grouped messages. By default, the field value is set to 0 events.

Details Limit

Data will be limited and cut to specified number of characters in the grouped messages. By default, the field value is set to 300.

Filters


Fill in this information block to make your rule more detailed and precise.




Services

Specify billing services that will be included into this event rules.

List of available services:

  • Backup Manager;
  • Balances Manager;
  • Cache Manager;
  • Calculator;
  • Calling Cards Manager;
  • Cleaner;
  • Email Rates Manager;
  • Dynamic Routing Manager;
  • Events Manager;
  • Factors Watcher;
  • Files Collector;
  • Files Downloader;
  • Invoicing Manager;
  • JSON-RPC Core API;
  • Log Rotator;
  • Jurisdiction Manager;
  • Mail Manager;
  • Notificator;
  • Packages Manager;
  • Payment Gateways;
  • Provisioning Manager;
  • RADIUS Server;
  • Rates Notificator;
  • Report Generator;
  • Reports Watcher;
  • SIP Redirect Server;
  • Statistics Manager;
  • Task Scheduler;
  • Web.
TypesSpecify category of events for the rule: errors, messages, alerts
Tags

Set labels that will be applied to filter the rule.

List of the available tags:

  • aaa - includes all accounting tags:
    aaa.fraud; aaa.ident; aaa.ident.client; aaa.ident.rate; aaa.ident.service; aaa.routing; aaa.traffic_processing;
  • api - includes all API tags:
    api.core; api.core.jsonrpcd; api.management; api.provisioning;
  • coreapi;
  • dids;
  • factors watcher;
  • packages - includes all package tags:
    packages.nofunds;
  • system- includes all system tags:
    system.cluster; system.config; system.database; system.license; system.mail; system.monitoring; system.security; system.storage;
  • transactions - includes all transactions tags:
    transactions.charge;
RegExp Match

Regular Expression Match option to filter rules. Use POSIX standart while specifying regular expressions

After clicking OK, a new rule will be added to the general list of the Configuration tab.

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