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The list of query fields is as follows: 

Information blockField Description
Filters

On the Filters menu, select required parameters for the report. To cancel any filter, click the delete Image Modified sign next to the filter.
You can start a quick search by typing filters' names in the field at the top of drop-down menu with filters.

Period (1)

Specify the time interval for the report and a timezone. Please note that the Period field is mandatory.

Period 2

Accessible when you enable the Compare Period option by clicking on the plus Image Modified sign next to the Period. Specify the second interval for the report.

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When you select one of Time parameters for Group By, the end date of the Period 2 will be set automatically to make equal intervals of Period 1 and Period 2.


ResellerSpecify the name of target Reseller.
Mode

Choose the mode of the report:

  • All visible - all represented visually.
  • Hide External Originators - all external originators of the selected manager will not be displayed.
  • Hide External Clients - only events made by solely between clients of the chosen manager will be shown.

By default, field value is set to All visible

Group By

Select a grouping option, here you can choose and swap columns, as well as change its order. There are following accessible options to group data in reports:

  • Time: Year, Month, Day, Hour.
  • Clients: Income Client, Income Account, Income Code, Income Code Name, Orig Rate, Outcome Client, Outcome Account, Outcome Code, Outcome Code Name.
  • Extras: Service Name, Income Series.
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(warning)   Attention

Please note, the Group By field is mandatory, it couldn't be left empty in order to generate the report.


Additional Filters

There are following accessible filters:

  • Clients: Income Client, Income Client's Tag, Income Account, Income Account's Tag, Income Code, Income Code Name, Income Serial, Income Reseller, Outcome Client, Outcome Client's Tag, Outcome Account, Outcome Account's Tag, Outcome Code, Outcome Code Name.
  • Extras: Package

Income ClientSpecify an origination client(s) for the report
Income Client's TagSpecify tag(s) assigned to orignation clients
Income Account

Determine origination client's account(s)

Income Account's TagIndicate origination account's tags
Income CodeDefine an incoming code
Income Code NameSpecify an incoming code name
Income SerialIndicate a serial number of originator's call card
Income ResellerSpecify target reseller(s) for the report
Outcome ClientDefine a termination client(s)
Outcome Client's TagDefine termination client's tag(s)
Outcome AccountIndcate account(s) of termination client(s) for the report
Outcome Account's TagSpecify termination account's tags if any
Outcome CodeSpecify a termination code of the client
Outcome Code NameIndicate termination code name
PackageDetermine a name of the used package
Output



This form contains settings of the output data of the report.

Click plus Image Modified sign next to Columns and select required columns in order to add them to Output information block. Also, you can cancel any chosen item.

Accessible columns in the report

Additional columns of the report are:

Columns for main period:

Volume Total, Income Cost, Income Avg Rate, Income Billed Time, Outcome Cost, Outcome Avg Rate, Outcome Billed Time, Profit, Profit (%).

Columns for comparative period:

Total time, min; Income Rate, Outcome Rate, Income Cost, Income Avg Rate, Income Billed Time, Outcome Cost, Outcome Avg Rate, Outcome Billed Time, Profit, Profit (%), Profit Difference.
And it's possible to choose each parameter expressed as percentage.

Volume Total

Total time of calls in minutes

Rate

The call rate

  • Income Avg Rate - an average call rate that is used for origination
  • Outcome Avg Rate - an average call rate that is used for termination
Profit

The revenue

  • Profit - a revenue in a respective currency (in fact, any system currency can be specified here)
  • Profit (%) - a revenue in percent value
Time

The billed time 

  • Income Billed Volume - the whole billed time for origination
  • Outcome Billed Volume - the whole billed time for termination
Cost

The call cost

  • Income Cost - a call cost that is used for origination
  • Outcome Cost - a call cost that is used for termination

Other output settings

Order By

Select parameters to sort already grouped data in columns. There are following accessible options to order the data: by Time, Clients, Extras.

Here you can sort data from highest to lowest values (or vice versa) and select different values.

Type

Choose a format of the report from a drop-down list: Web / CSV / Excel XLS / Excel XLSx

Also select next to the Type field a table view:

  • Plain - a simple table view
  • Grouped - a table view with grouped data and possibility to collapse / expand it
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(warning)   Attention

Please note that Grouped type of table view is available only for Excel XLSx and Web formats, it doesn't work with CSV.


LimitDetermine the number of rows that will be visible in the report. It is useful for displaying some top positions by chosen parameter. It is available only for plain type of the report. 
Send to

You can send generated reports via email. Also, it is possible to specify several emails.

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(warning)   Attention

This feature is available only for CSV, Excel XLS, Excel XLSx formats of the report, it doesn't work with Web.


Currency

Specify a currency for the report.

And all values will be automatically converted in the report to the specified currency.

Code Deck

Using a drop-down list select a respective code deck. All codes names will be rewritten and presented according to the specified code deck.

If there is no value specified, code deck assigned to the Client or Rate Table will be in usage.

A generated profit report is demonstrated on a screenshot below:

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