This documentation relates to an earlier version of JeraSoft VCS.
View User Guide 3.24 or visit our current documentation home page.
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This section represents a control panel that can be used by client to check his balance and statistics.

Screenshot: Clients' control panel

Customer logs into his control panel by typing http://vcs_ip_address/clients in his internet browser and providing his credentials. This login and password are created in Clients section by editing customer's properties. Please note, that the "Balance" field represents the Live Balance, that is calculated on basis of performed payments and processed calls. 

Customer's Portal consists of 2 sections:

ManagementAllows viewing of client and balance information (Client Info subsection), call rates for current client (Rates subsection), topping up one's balance (Refill Balance subsection) and viewing accounting (Balance Report) report
StatisticsAllows viewing of client's own statistics – summary (Summary Report) and detailed (CDRs List) reports


Password change procedure is same as for administrative interface user.

You can log out from customer's portal by using Logout menu.


  1. The Client can see packages that are currently assigned to him (active, pre-activated) or used (archived) previously. All other packages of the Reseller will be invisible for this Client. 
  2. When you delete the client (i.e. its status is "Deleted" in the Client's settings), its login/password for access to the Client's Panel will be reset and you can use it for another client
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