This documentation relates to an earlier version of JeraSoft VCS.
View User Guide 3.21 or visit our current documentation home page.
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DID Management Section Main Window

This section allows to create the DID numbers, which may be later assigned to one of the packages and finally provided to a customer under Package terms (see screenshot below).


Screenshot: DID management section main window



ID of current DID number

StatusState of current DID number
  • Active
Is in use by a customer
  • In Stock
DID is in stock and available for usage
  • Blocked
Temporarily not available for usage
  • Reserved
Not used DID, but not available for purchase yet
  • Hold
Is on hold after usage, should become "In Stock" soon
  • Archived
Not used and not available anymore
DIDCurrent DID number
TagSpecify the tag for respective DID number you would like to be tagged in the future
OperatorCurrent DID's operator, an owner of a current DID number
ClientShows client and account, which current DID belongs to
ResellerCurrent DID's owner

When a package with assigned DID number is not active, this DID number will be in "Hold" status and routing destination is unreachable.
The DID is moving "In Stock" when the specified holding period is over.

To edit DID Numbers

By clicking on current DID number, the new window will pop up. Here you can edit all information about current DID, including the status, operator, tag, Reseller. 

Screenshot: DID Management settings

To create DID Number

The whole process of creating DID number can be described in few steps:

  1. Go to Retail – DID Management – "Operators List" tab. Create one or more operators (DID providers).

  2. Open the DID Management section, add one or more DID numbers with tags.
    Make sure that these DID's are put in “in stock” state. You can also use the “Import DID's” button.

  3. Go to Retail – Packages section. Create a package, that will include tags specified in DID's settings and number of allowed DID's to be picked from it.

  4. Assign respective Package to the customer in the Client Packages section.

  5. Open the DIDs tab in the Clients section. Here, pick one or more DID numbers.

For more details, look through the article "How to configure DIDs scheme?" in our Knowledge Base.

This will effectively assign a DID number to one of the customer's accounts. Please note, that this functionality is very switch dependent, and additional development or testing may be required. Please contact JeraSoft Support team for help, if you have any doubts or questions.

To add multiple DID Numbers

Also, you can set the range of DID's numbers and add multiple DIDs in one click.
Specify in the "DID(s)" field the range using the upper and lower numbers and the dash (-) to separate them, for example, 111-222. Therefore, the system will create a range of DIDs from 111 to 222 (included).

Mass Edit of DIDs

On top of that, you can easily change the status of selected DIDs, specify tags and number of hold days using "Mass Edit" button. For changing the status you need to select DIDs (for which the status should be changed), then click the "Mass Edit" button and in pop-up window specify the status from the drop-down list in respective "Set Status to" field, click the "Update" button for confirming the change. Also, using the "Mass Edit" button you can add a tag. If you click the "Delete" button only selected DIDs will be deleted.

Screenshot: DID management "Mass Edit" window

DIDs Importing process

The process of DIDs importing is pretty simple. Firstly, you should click the "Import DIDs" button which can be found in the DID Management section. Secondly, in a pop-up window, you should fill in all needed fields (see screenshot below), that is select a file for importing, specify an operator, etc., and after that click the "Process" button. Please note that in the second step you can specify which group an imported list of DIDs will belong to.

Screenshot: Importing DIDs

Operators List Section

This section shows the list of operators who are owners of DID numbers, also it allows you to add a new operator to the list (see screenshot below). To add a new operator according to your demands click the "New Operator" button and in the pop-up window and specify an operator name, then select a reseller for this operator, after click "OK".

Screenshot: Operators List Main Window

IDID of a current operator
NameOperators' name
DID's countThe amount of DID numbers owned by the current operator
ResellerCurrent operators' reseller


Click this icon to filter DID numbers of the current operator and show results in DID Management main window

 Click this icon to delete the operator