JeraSoft Documentation Portal
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We are delighted that you've chosen JeraSoft VoIP Carrier Suite for your business. Since the installation of your JeraSoft VCS is complete, there are a few important steps that we strongly recommend you to perform before using the system. The safety of your business is very important for us. Please follow these recommendations carefully.
The first step is configuring the firewall (iptables). Configure it according to your network policy and include the following requirements:
For security purposes we recommend you to disable login by 'root' user. To access the server, use individual accounts for each person with sudo allowed when needed.
For support and upgrades by JeraSoft Team, keep separate 'jerasupport' account with a strong password. We recommend disabling it when not needed.
It is recommended to disable 'admin' account in the web interface. To access the system, create individual accounts for each person with correct permissions levels.
For support and upgrades by JeraSoft Team, keep a separate 'jerasupport' account with a strong password. We recommend disabling it when not needed.
It is strongly recommended to configure NTPd synchronization of date and time for all used servers.
Timezone for JeraSoft VCS servers should be set to UTC all the time. If you need to get data in other timezone, use JeraSoft VCS settings to configure it.
To watch for critical events on the billing platform we recommend that you set up some monitoring software (e.g., zabbix or nagios). The following factors should be monitored:
After these initial configuration steps, it is time to move on to the integration stage with your switches and/or gateways. To perform this procedure, please consult the Integration Manual and Support Team.
Aside from server configuration, there are few steps to be completed in the VCS. They will be covered in detail during general training and include:
General Parameters Check – please access the Configuration > Settings section of your VCS and check default system parameters such as date format, timezone, etc., and change them as needed. You can read more about settings in the Settings section of the VCS User Guide.
After this, you may proceed to fill in VCS with relevant information regarding customers, providers, rate tables to start using the system. This manual is intended to help you use any section and explain every single section of the system.